Hi can I have your available dates for this tour in September 2014? Your When Buy 2 Get 1 free means I only have to pay for 2 persons and I can have 3 persons travelling/sharing 1 room ?
Thank you for your inquiry.
We anticipate to have the tour's travel dates into 2014 come available online by late December early January.
In the meantime, please follow the link below to provide us with your contact information to allow us to notify you as soon as the tour's dates come available for booking:
https://www.tours4fun.com/wait_list.php.html?product_id=12401&tour_code=1093-12401
Best Regards,
Steve
Customer Service Rep
Hi,
I am wondering if I book this tour, will the Ticket arrive to my Australian address before the 11th of December as I start my holiday then and will not be at home after that date. Thanks!
Thank you for your inquiry.
Electronic tickets will be emailed out upon confirmation and finalization of orders placed for the 7 day tour. Processing times for reservations generally take about 24-48 hours. Placing your order within the next 24 hours will allow for plenty of time for reservation finalization to allow for your tickets to be emailed out before December 11, 2013.
Best Regards,
Steve
Customer Service Rep
Hi,
I am travelling to the States in December, I am looking to take a tour with you but am worried the ticket will not arrive to my Australian address before I leave. Is the E-Ticket enough to guarantee pick up from the airport (LAX).
I am hoping to book as soon as possible so if I am able to receive a reply promptly that would be much appreciated. Thanks!
Thank you for your inquiry.
Electronic tickets will be emailed out upon confirmation and finalization of orders placed for the 7 day tour. Processing times for reservations generally take about 24-48 hours.
Best Regards,
Steve
Customer Service Rep
Hi, can you please tell me why this fee is mandatory?
"Admission to West Grand Canyon with a lunch: $80.00/person"
According to the Grand Canyon West website http://www.grandcanyonwest.com/adventure.php the legacy packages don't cost nearly as much and more is included in the price listed on their website (e.g. skywalk included in the Legacy Gold Package for only $70.95pp)
Thanks.
The entrance fee payable is a mandatory requirement made of all participants joining the 3 day tour. Pricing of the tour attraction and excursion fees are set by the tour operator, and do not necessarily follow pricing set by local attraction tickets offices.
Best Regards,
Carlo
Customer Service Rep
Hello,
Me and my friend, we are planning to visit the Grand Canyon on January 2014, and we would like to take your tour, but I can’t understand from where will be the pick-up? From one side I see the name of Circus Circus Skyrise Tower 2nd Floor Information, 2880 S. Las Vegas Blvd, but from another The Stratosphere hotel, which place is correct?
Thank you by advance
Dear Customer,
The designated pick-up point for this tour is the following:
05:00AM-Circus Circus Skyrise Tower 2nd Floor Information, 2880 S. Las Vegas Blvd, Las Vegas, NV 89109
Best Regards,
Tanya
Customer Service Rep
Hi is it possible to break away from the tour on day 4 as we would like to extend our stay in sf and to rejoin the tour (with another group) a few days later to head back to LA? Thanks.
Dear customer,
If you decide to take a break for the tour group, you will have to find your own transportation to re-join the same group.
You will not be able to re-join a different group and the tour reservation pricing will not be revised.
Best Regards,
Andy
Customer Service Rep
Dear customer,
If you choose to join the tour from Irvine your drop-off on the last day of the tour will remain the same as your pick-up location which will be in Irvine.
Best Regards,
Jane
Customer Service Rep
Hi there,
A few questions to ask:
1. This tour starts from Grand Canyon West itself, means I will to get to Gran Canyon on my own?
2. Is it possible to self drive to Grand Canyon?
3. Is there any additional charges? If there is, can you let you know?
Thanks
Dear customer,
You will need to check-in at Grand Canyon West Terminal Airport.
Most people that visit the Grand Canyon fly into either McCarren airport in Las Vegas or to the Phoenix
Sky Harbor Airport. However, both of these airports are more than 200 miles away from the Grand
Canyon.
There is a Grand Canyon National Park airport; however, it is usually utilized only by tour companies that
provide Grand Canyon air tours (such as ours) or by private aircraft.
Price Includes:
Helicopter descent to the Canyon floor
A 15 - 20 minute Pontoon boat cruise on the Colorado River
Helicopter ascent to the Canyon Rim
Fuel surcharge
Price Excludes:
Entrance fees to Grand Canyon West
All personal expenses, including meal fees
Best Regards,
Jane
Customer Service Rep
Hi just want to check if there's any cancellation fee if i've already made the full payment and suddenly in last minute i've got something on. Please advise. Thx
Dear customer,
The cancellation policy takes effect immediately upon confirmation of your reservation.
We've provided the link to our Standard Cancellation policy below where you can obtain more details on submitting your request to cancel your reservation.
https://www.tours4fun.com/cancellation-and-refund-policy.html
Best Regards,
Jane
Customer Service Rep
Dear customer,
Regretfully, we do not have a contract with New York New York Hotel.
You are allowed to book your own hotel if you'd like but it is not advisable as the reservation cost for the package will remain the same.
Our 7 Day package includes the hotel stay in a 3 star hotel.
Best Regards,
Jane
Customer Service Rep